Shipping policy

Shipping Policy

Before Dark Supply — Built for the Unknown.

Shipping Destinations

We currently ship within the United States. Available shipping options and charges are displayed at checkout.

Order Processing

We work with suppliers to fulfill orders. Processing times can vary by product, supplier, and availability. Processing time is separate from the time your package spends in transit.

If you need an item by a specific date, contact us before ordering so we can help check the available information.

Delivery Estimates

Delivery times depend on the product, shipping destination, supplier, and carrier. Any delivery estimates provided are estimates rather than guaranteed arrival dates. Weather, carrier disruptions, and other delays may affect delivery.

Multiple Packages

Orders containing products from different suppliers may arrive in separate packages on different days. Each shipment may have its own tracking information.

Shipping Costs

Shipping charges and available methods are shown at checkout before you complete your purchase.

Order Tracking

When tracking is available, it will be provided with your shipping confirmation. Tracking updates may take time to appear after a carrier receives the package.

Address Changes and Cancellations

Please check your shipping address carefully before placing an order. If you need to correct an address or request a cancellation, contact us as soon as possible. We will check whether the supplier can still make the requested change.

Lost, Damaged, or Delayed Packages

Contact us if your package appears lost, arrives damaged, or is significantly delayed. Include your order number and, for damaged items, photos of the item and packaging so we can investigate with the supplier or carrier.