Frequently Asked Questions

Shopping with Before Dark Supply

What does Before Dark Supply sell?

We are a veteran-owned store offering outdoor gear and emergency preparedness essentials, including lighting, portable power, emergency radios, fire starters, and first-aid kits. Built for the Unknown.

How do I choose the right product?

Compare the features, dimensions, power requirements, and included accessories on the product page. Need help? Email support@beforedarksupply.com with the product name and what you need it for.

Will a power bank work with my phone or laptop?

Check your device’s connector, charging standard, and required wattage against the product details. Magnetic wireless charging also depends on the device and case. Contact us before ordering if you are unsure.

How can I get help with an order?

Email support@beforedarksupply.com with your order number and question.

Where can I find shipping and return information?

Read our Shipping Policy and Return and Refund Policy. Orders from different suppliers may arrive separately. For questions about a specific item, contact us before ordering. For an existing order, include your order number.